Refund Policy

For LetsMkVideo Services

1

Refund Eligibility

Refund requests must be made within 24 hours of your purchase. If no purchased credits have been used, we will review the request for a refund. After 24 hours, or if any purchased credits have been used, refunds are not supported unless required by applicable law. For more information, please contact us at [email protected]

2

Credit Usage Limitation

If any purchased credits have been used, the order is considered fulfilled and is not eligible for a discretionary refund. Please contact us at [email protected] for details.

3

How to Request a Refund

To request a refund, contact our support team at [email protected] with your account details, order number, purchase date, and reason for the request. Ensure your request is submitted within 24 hours of purchase and confirm that no purchased credits have been used.

4

Subscription Cancellation

While refunds are limited due to AI computation costs, users may cancel their subscription at any time. Discounts are already applied in the pricing structure. For assistance, reach out to [email protected]

5

Processing Refunds

Upon receiving your refund request, we will review it and notify you of the outcome. If approved, the refund will be processed to your original payment method. Contact us at [email protected] for any questions.

6

Changes to This Policy

We reserve the right to update this refund policy at any time.

Changes will be reflected on this page.

We encourage periodic review of this policy.

For updates or inquiries, please contact us at [email protected]

Last updated: 2026-06-20